Travel insurance
Many people experience a trip three times: during the preparation,
during the stay and when they remember it afterwards.
To ensure that these beautiful experiences are not marred by unpleasantness, it is important that you can protect yourself from unpleasant surprises with good travel insurance.
Tailored to your needs
What coverages are available with travel insurance?
- Insurance modalities
- Basic
- National
- International
- Cancellations
- Family
- Travel within the Schengen area
- Cruise
- Student
- Long-term travel/world trip
- Skier
- Groups
- Pets included
- Medical assistance
- Medical and sanitary assistance, with cover for COVID-19 infection
- Dental expenses
- Travel of a family member in case of hospitalisation for more than 5 days
- Accommodation costs in case of hospitalisation
- Convalescence in a hotel
- Early return due to hospitalisation of a family member
- Early return in the event of the death of a family member
- Repatriation or transport of other insured persons
- Accommodation costs in the event of death
- Travel costs of a family member in the event of death
- Travel expenses of a family member to accompany minor or disabled children
- Support of family members in the home of the hospitalised insured person
- Transmission of urgent messages
- Interpreting service
- Information service
- Accident insurance
- Reimbursement of holidays not taken
- Rescue of persons
- Reimbursement in the event of theft of the means of transport
- Extension of trip in case of commitments
- Financial compensation:
- in the event of death
- in the event of accident or disability
- in the event of accident and disability on public transport
- in the event of death on public transport
- Repatriation cover
- Repatriation or medical transport in the event of illness or accident
- Repatriation or transport in the event of death
- Repatriation or transport of accompanying minors or disabled persons
- Repatriation or transport of other insured persons
- Baggage cover
- Searching for, locating and dispatching lost luggage
- Handling charges for lost or stolen documents
- Theft of and damage to luggage
- Forwarding of items forgotten or stolen during the journey
- Delay in delivery of checked baggage
- Loss of the keys to the usual place of residence
- Cash advances abroad
- Cancellation of cards
- Opening and repair of safes and safe deposit boxes
- Cover for delays
- Delay in arrival of means of transport
- Delay in the departure of the means of transport
- Departure of an unscheduled flight
- Departure of an unscheduled alternative means of transport
- Change of hotel/apartment
- Legal protection
- Complaints in connection with sales contracts abroad
- Claims for damages abroad
- Complaints arising from service contracts abroad
- Private civil liability
- Defence of criminal liability abroad
Further descriptions of the insurance modalities:
Basic
If you want to travel with maximum security, this is the perfect travel insurance for you. It offers you travel insurance with all essential medical benefits for comprehensive medical care. In addition, you are covered for all the baggage, repatriation and COVID-19 cover that is essential for your trip.
Benefits of taking out this travel insurance:
Medical assistance cover
The insurance provides you with all appropriate medical equipment and services to take care of you wherever you are. Also includes cover in case of COVID-19 infection.
Baggage insurance
In the event that your luggage is lost or damaged, this insurance provides the most comprehensive protection to recover it and compensate you for the possible loss.
Accident insurance
In the event of a serious accident or kidnapping, this insurance provides you with all the means to protect you in these circumstances.
Repatriation cover
In the event of death or hospitalisation that requires you to be repatriated to Spain, this insurance guarantees your repatriation and covers its costs.
Travel delays
If you suffer a delay or a change of booking during your trip, this insurance guarantees you financial compensation for the resulting damage.
Legal protection
Legal protection during a trip is very important. With this insurance, your rights as a traveller and consumer are guaranteed.
Ski
Skiing fun with the best insurance!
If you want to feel safe on the slopes for a weekend or the whole ski season, put your trust in ski insurance. An insurance that is specially tailored to the needs of skiers.
This insurance includes:
Medical assistance
The insurance provides you with everything you need. It provides you with the most appropriate medical equipment and services to look after you wherever you are.
Other coverages
Cost of sledges or ambulances on the slopes
Reimbursement of the cost of unused ski passes
Repatriation in the event of illness or accident
Medical transport in the event of illness or accident
Travel of a family member in the event of hospitalisation
Frequently asked questions and answers about ski insurance for skiers
What does medical and sanitary care on the slopes cover?
If you have an accident while skiing on the slopes, you will be provided with the necessary medical teams and rescue services.
This insurance cover also includes hospitalisation, treatment and operations as well as the provision of medication.
Can the insurance contract be taken out at any time of the year?
This insurance can be taken out all year round, as long as the duration of the insurance does not exceed 15 days.
Am I insured if I ski off-piste?
No. Skiing off-piste is not insured. Skiing outside the open, signposted and marked pistes involves many dangers.
Are other snow sports also covered?
Yes, The insurance guarantees cover for the following snow sports: Alpine skiing, cross-country skiing, ice skating, monoskiing, snowboarding and tobogganing, provided they are practised as an amateur and on open and signposted pistes.
Am I insured if I am not skiing and have an accident?
If you have an accident or fall ill during your holiday, this insurance guarantees you medical assistance and other benefits.
If I get injured while skiing, do I lose the cost of the ski lessons I booked?
If you are injured while skiing and therefore have to return, or if you have to return early due to the death of a family member, you will be reimbursed for the part of the cost of the ski lessons that you are unable to take.
Students
This insurance is for all those who have decided to complete their studies in a foreign country or to improve their language skills.
If you are staying in a foreign country, student travel insurance offers you the protection you need when you are abroad.
The insurance cover for your study trip includes:
Medical assistance
The insurance provides you with everything you need. It provides you with the most appropriate medical equipment and services to look after you wherever you are.
Financial compensation for missed classes
Return transport
If you are injured or ill, the insurance will take care of transport to the clinic or hospital. If you need to be taken home, transport will be arranged.
Flying in a family member in case of hospitalisation.
Pet
If your pet also accompanies you when you travel, this is the ideal insurance for you. It provides the best medical and veterinary cover so you can all travel with peace of mind.
A pet is much more than just a companion animal. This is a member of the family that often travels with us.
If your family has a pet and you travel with them, you know that travelling with a pet can bring some risks:
What if it gets sick during the trip?
Just like humans, they need travel insurance to be protected against possible eventualities.
Pet travel insurance is the guarantee that if something happens to your pet while travelling, it will be protected and cared for by the best medical and veterinary care.
Which animals are covered by pet travel insurance?
This pet travel insurance covers the following pets:
Dogs, cats, ferrets, hedgehogs, Vietnamese pigs, rodents, birds, reptiles, amphibians, fish, arachnids and other invertebrates.
Are veterinary costs covered?
If your pet suffers an accident, you will be reimbursed for the costs of the necessary veterinary care: diagnostic examinations, X-rays, analyses or operations. Post-operative care and treatment is also covered.
What if we have to return earlier than planned?
If your pet suffers an accident or illness and you need to return home, the cost of repatriation (your transfer and your pet’s) is covered.
Benefits to you:
- Medical and sanitary assistance
- Insurance cover in the event of a COVID infection
- Accommodation costs in the event of hospitalisation
- Early return to Spain in the event of the death of a family member
- Repatriation or medical transport of injured or sick persons
- Searching for, locating and dispatching lost luggage
- Processing fees in case of loss or theft of documents
- and much more!
For your pet:
- Veterinary assistance in the event of an accident
- Costs for the pet’s stay in a home due to hospitalisation of the insured person
- Extension of the stay of the insured in case of loss of the pet
- Extension of stay in the event of a serious accident to the pet
- Costs for the recovery of documents in case of theft or loss of the pet
- Costs of repatriation or repatriation of the pet and its owner
- Publicity costs in the event of a claim
- Accommodation costs for the pet if it is found after the loss